We were told by the front desk that the fire department would need to clear the building before we could go back to our room.

We then went down the hotel lobby in the main resort as the New Hotel lobby has not staffed. We tried to reach then front desk to see if it was a false alarm but got no answer. Having gone to bed we were woken up by a fire alarm shorty after 1 AM. We also received a complimentary bottle of wine shortly after checking. The room in the New Hotel at River Rock was very nice, clean and very new with an espresso machine.

We stayed one night on Jan 13th, taking advantage of the Bed and Breakfast package. (At this point the staff member was noticeably upset and thought we should all be refunded for our nights stay). At that point the staff member did not have the right key and we were told to wait outside while he went to get another key. The elevators were still not working because of the alarm so a group of about 30 hotel guests had to follow the one staff member up the stairs and through the parkade to the 7th floor. We then went back to the lobby in the New Hotel and after waiting 30 minutes were told by one of the staff we could go back to our rooms.

Fire river rock casino